I made attempts to negotiate contracts with insurance carriers this week for our surgical center. Do you know what that means? It means hours and hours on the phone. Half of it spent trying to track down a legitimate human voice. Another third attempting to find someone who carries real power and authority who then spends the remainder of those hours insisting on his/her lack of sway in the company and about how s/he will have to refer to upper management. Weeks later, the vicious cycle of follow-up phoning continues. For Blue Shield, I kept getting referred to different phone numbers and ended up in a crazy loop if calling the same six numbers which all had automated systems that referred to the other five numbers. Once I finally did get a real actual living breathing person on the phone, I nearly burst into tears which of course squelched any credibility I could possibly have with my soft little girl voice.
Until I started quietly, sternly, persistently demanding that I speak to the manager of whatever useless ingrate could not give me worthwhile answers. That finally got me somewhere.
Why is it that when you’re nice, no one listens and when you’re mean, everyone takes notice? My job is making me mean. Er. Meaner. To strangers. Who should be able to do things for me. Because I’m polite. Until I get meaner.
Finally, I hit some kind of gold.
I called my boss. He whooped and then said, You know I don’t think workers’ compensation covers strokes so you might want to relax.
I nearly had a brain aneurysm. Relax? Ha. I don’t get paid to relax. Immediately, I began to sweat.
My desk at work is a disaster. Six or seven piles of paper. A “To File” folder three inches thick with papers. A “To Address” pile that blocked the sunlight from two huge windows overlooking the hills looking in on my mess. So I purchased file cabinets and decided to not do anything with my piles [except to add to their volumes] until I got my file cabinets. Until I actually got them. Today. In pieces. I shook the giant box my [first of two] cabinet came in and listened to the satisfying jingle of many little disassembled bit. So now I’ve decided I won’t do anything about those piles [except to heap greater volumes of work upon them] until my cabinets have been assembled.
By whom? Magic constructive fairies, of course.
Today, I had really not wanted to go into work. What I had wanted to do was to complete one of my nursing school applications. But, no. I had to order shoes and a purse yesterday at work. Which came with free overnight shipping. So I had to go to work. As Kat said, there would be shoes at the end of it. That and my business cards would come today. Shoes and a feeling of legitimacy as represented by heavy, embossed paper which is recyclable in only the loosest of definitions [terrible Berkeley graduate that I am, I settled for paper made of 40% recyclable paper, imagining some young slave laborer poring over my tattered business card years from now, picking out the recyclable fibers with dull, shitty tweezers while going blind in the process and bringing home his daily wage of a dime back to his family every night, feasting on saltine crackers]. So I sat around work today, staring at my piles, watching them fatten and thicken, saw and dismissed the arrival of one of my filing cabinets, and waited patiently for my shoes, purse, and sense of personal pride in my meager accomplishments. In essence, hurtling without hesitation or even grand gestures towards a quarter-life crisis.
It all came and I was disappointed. The coloring on the cards was wrong but I ho-hummed about that and kept them all anyway. Everyone else at the office thought royal purple was fine. I wanted navy. The shoes were fine but likely not worth the money [the wads and wads of it]. The purse was nicer than I’d thought but also bigger than the pictures online had implied. Mostly I was marveling over the near instant gratification of shopping online for purses and shoes. Free overnight shipping. The perfect three little words to send my heart aflutter.
At least, that’s how I felt after the kind of week I had just suffered.
To top it all off, I now have a functional kitchen sink, after two weeks of no such luck. As an important aside, I continue to have a boyfriend whereas had that kitchen sink not been addressed by, say, an hour ago, there would also be no such thing.
All in all, a lot of small things came together today to make my Friday rather nice. Which provides for a nice dichotomy since my evening is about to be shitty [having the same shitty argument with the [tenuously-termed] [do I hear impeachment????] boyfriend about the same shitty thing which makes practically every Friday night this year feel significant in some awful way but also insignificant for being one of many Fridays that plays out in this same shitty way].
But other than that, my Friday before that moment will be good.
Until just two minutes ago when I saw my kitten beat a giant horse fly into submission and then eat it alive– its pathetic anxious buzzing coming through Pele’s nostrils as Pele himself looked confused and put off.